Effective Date: January 1, 2026
Edwards Natural Care LLC (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of your personal and health information. This Privacy Policy explains how information is collected, used, protected, and disclosed through our website, services, and communications.
1. Information We Collect
We may collect the following categories of information:
Personal Information
-
Name
-
Email address
-
Phone number
-
Mailing address
-
Appointment and communication details
Protected Health Information (PHI)
-
Health history and intake forms
-
Nutritional, lifestyle, and wellness information
-
Consultation notes, assessments, and recommendations
Technical Information
-
IP address
-
Browser type and device information
-
Pages visited and usage data
-
Cookies and analytics data
2. How We Use Your Information
Information collected may be used to:
-
Provide health, wellness, and educational services
-
Schedule appointments and communicate with you
-
Maintain accurate clinical and administrative records
-
Improve services, programs, and website functionality
-
Comply with legal, regulatory, and professional obligations
3. HIPAA Compliance
Edwards Natural Care LLC adheres to the Health Insurance Portability and Accountability Act (HIPAA) and applicable federal and state privacy laws.
-
All Protected Health Information (PHI) is handled in accordance with HIPAA Privacy and Security Rules.
-
Access to PHI is restricted to authorized personnel only.
-
PHI is never sold, rented, or shared without your written authorization, except as permitted or required by law.
4. Data Security & Encryption
We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your information, including:
-
Encrypted data transmission (SSL/TLS) for online forms and communications
-
Secure, password-protected systems and platforms
-
Role-based access controls for staff
-
HIPAA-aligned electronic record management practices
While no system can be guaranteed 100% secure, we continuously evaluate and improve our security measures.
5. Sharing of Information
We do not sell or rent personal or health information.
Information may be disclosed only:
-
With your explicit written authorization
-
To trusted service providers who support our operations and are required to safeguard your data
-
When required by law, court order, or regulatory authority
-
To protect the rights, safety, or well-being of clients, staff, or the public
6. Your Privacy Rights
You have the right to:
-
Access your personal and health records
-
Request corrections to inaccurate information
-
Request restrictions on certain uses or disclosures
-
Request confidential communications
-
Receive a copy of this Privacy Policy
Requests may be submitted by contacting us directly.
7. Cookies & Website Analytics
Our website may use cookies and analytics tools to:
-
Improve website performance
-
Understand user engagement
-
Enhance user experience
You may disable cookies through your browser settings.
8. Third-Party Links
Our website may include links to third-party websites. Edwards Natural Care LLC is not responsible for the privacy practices or content of those sites.